Help Desk

How can we help?

Short, step-by-step guides to get you up and running with SpendFlow — from your first scan to your first monthly report.

Getting started

How to Create Your Account

Sign up, confirm your email, and you are ready to scan.

1 min read

Scanning receipts

How to Scan a Receipt

Snap a receipt, let AI read it, check it, save it.

2 min read

Scanning receipts

How to Fix What the AI Read

Correct a total, a date, or a line item — your fix is kept.

1 min read

Scanning receipts

How to Re-read a Receipt

When a read failed, or AI was off when you scanned.

1 min read

Scanning receipts

How to Upload Many Receipts at Once

Drop a whole stack of receipts and let SpendFlow read them in the background.

2 min read

Organizing

How to Add a Company

Give another business its own books in SpendFlow.

1 min read

Organizing

How to Add a Division

File receipts under a division of a company, such as a branch or a project.

1 min read

Organizing

How to Add a Group

Lunch, Office, Fuel — sort spending inside a division.

1 min read

Organizing

How to Set Up a Card Rule

File everything paid on one card into a division or group automatically.

1 min read

Organizing

How to Switch Companies

Move between your companies, or see them all together.

1 min read

Organizing

How to Invite a Client to Upload

Give a client a workspace and let them send you receipts.

2 min read

Invoicing

How to Create and Send an Invoice

Bill a customer, email the invoice and share a PDF in a few clicks.

3 min read

Invoicing

How to Record an Invoice Payment

Log a full or part payment and keep each balance up to date.

1 min read

Reports

How to Read Your Monthly Report

Total spent, by card, by merchant, and the trend.

1 min read

Plans & teams

How to Change Your Plan or Add-ons

Switch plans, turn on an add-on and update your card.

2 min read

Account & security

How to Sign In With an Email Link

No password needed — we email you a one-time link.

1 min read

Account & security

How to Reset Your Password

Forgot it? We will email you a secure reset link.

1 min read

Still stuck?

Can't find what you need? We're happy to help.

Contact support